Privacy Policy

Who We Are and What This Covers

Water Filtration Cockrell Hill is a water filtration company serving homeowners in Cockrell Hill, TX and nearby communities. This website is informational. It explains our services, such as water testing and under-sink reverse osmosis, and the only way to reach us is by phone.

This policy covers this website and the conversations you have with us when you call. We have kept it short and in everyday words so you know what to expect.

What the Website Records on Its Own

Like most websites, ours runs on a server that keeps ordinary logs. These can include your IP address, browser type, the pages you viewed and the time of your visit. We use basic analytics cookies to see which pages people read and where the site could be clearer. This information is general and is not used to build a profile of you.

What You Share When You Call

When you call, you decide what to tell us. Usually that is your name, phone number, the address where you would like service, and what you have noticed about your water, like a chlorine taste or orange stains in a sink.

We use those details to answer your questions, give you a quote by phone, schedule a visit and follow up on work we have done in your home.

Photos From Visits to Your Home

We take photos as we work so you can see what we found and what we did, from the condition of an old filter to the finished installation. Those photos are for you and for our own job records. We do not post pictures from inside your home publicly unless you have told us that is fine.

How We Use and Share Information

We do not sell your information or hand it to marketers. We may share it only when needed to do the job you asked for, such as with a lab that runs a water test sample, or when the law requires it.

We take reasonable care to keep what you share private, though no website or phone system can be described as perfectly secure.

Your Choices

You can block or clear cookies in your browser settings, and the site will still work. If you would like to know what details we have from your calls or visits, or want us to correct them, just ask when you call.

Changes and Questions

If we update this policy, the new version will appear on this page. For any question about your information, the number on every page of this site, (214) 366-3693, reaches us directly, and we are glad to walk you through it.